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FREQUENTLY ASKED QUESTIONS

  • How do I download and use my graphics after my purchase?
    After every completed purchase you will immediately receive a download link and email where you can download your graphic pack. Each pack is in a .zip file and will need to be opened and downloaded. We've included an editable PowerPoint file in each graphic pack for quick changes and updates. Either use Microsoft PowerPoint or Apple Keynote for simple editing and use. PowerPoint files can also be loaded into ProPresenter for even easier use. On our Gold Member plan you also get the Photoshop file in your graphic pack for even more options and flexibility.
  • Is there a limit on how many graphics I can purchase and download in a month?
    No there is no limit... Go crazy!
  • Where do I find my download credit balance?
    When you purchase a membership package, (Bronze, Silver or Gold) your download credits are applied automatically to your account. At checkout you will see your download credit balance then simply apply your credit to your purchase.
  • What if I don't like the title and want to add my own?
    Easy, simply open up the PowerPoint file and type in any title you like.
  • How do Gold member free downloads work?
    Once you become a gold member you are given access to a product catalog that features all of the gold member products. These products include ).png of the sermon title, text, two different blanks, the powerpoint file and photo shop file. At checkout a discount for each item in your cart is automatically applied. Upon checkout you will see a zero balance and be able to download the graphic you wanted.
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